International Association of Health Care Professionals (IAHCP) - International Journal of Medicine (IJM) Exhibitions Cancellation Policy, and Terms and Conditions of Service.
IAHCP IJM Exhibitions and Special Summits and Meetings Cancellation Policy, and Terms and Conditions of Service.
All the International Association of Health Care Professionals (IAHCP) - International Journal of Medicine (IJM) cancellations and refunds requests must be made in writing as indicated below. Requests must be sent to the IAHCP and IJM Conference Services Office. Requests may be mailed or emailed (contact information below). Please note that telephone requests will not be honoured.
To receive a full refund, IAHCP/IJM must receive written requests no later than 30 days prior to the first day of the conference or event. If further costs are incurred in the preparing and sending of visa documents to the Exhibitors and Embassies, then the exhibitor will be required to pay these additional costs.
50% Refunds–Less than 30 days’ notice Requests for refunds received by IAHCP/IJM within 30 days, but not within the final 14 days, prior to the conference or event will be eligible for a 50% refund, less administration and other fees concerned in the process.
Requests for refunds within 14 days prior to the start of the conference or exhibition will not be eligible for a refund.
Again, requests for refunds after the publication of a registered delegates abstract in the Official Conference Book of Proceedings and the statement made therein that the exhibitor has been registered for the event with registration certificate being issued to the exhibitor, will not be eligible for a refund, as it constitutes a breach of contract.
The following rules apply:
Please note that no refunds will be processed or paid until after the date of the event, which is up to 90 days in order to allow time for reports of the events to be received by the Committee and verified. This is important to check attendances and make sure that the correct evidence like exhibitor status, any evidence of circumstance and accounting process are verified and complete.
Refunds may be granted if an Exhibitor is unable to attend the Conference due to a family death, illness or other extraordinary circumstance (at the discretion of the Organising Committee). In such circumstance, the Events Office must be contacted by letter or email. Approved refunds would be made less administration and other fees concerned in the process.
Visa letters and invites cannot be produced until payment for exhibition registration has been made. In the event that a visa cannot be obtained, a refund may be given subject to various factors. Notification of this must be given to the Events Office at least 10 days prior to the start of the Conference or Event. Visa refusal letters must also be sent to the Events Office before any refund will be processed. Again refund would be made less administration and other fees concerned in the process.
If a registered Exhibitor cannot attend an event due to visa refusal or illness, bereavement and other circumstances, the candidate can apply to have his/her registration transferred to another conference. This would allow time for the Exhibitor to resolve the issues and obtain the visas required to attend the event in case of visa refusal with genuine queries or other factors.
If a registered Exhibitor(s) cannot attend an event due to visa refusal, visa delays or illness, bereavement and other circumstances, the candidate(s) can request to have his/her (their) registration transferred to another conference or event. The Organisers reserves the right to move the event to the next available one due to the unforeseen circumstance(s). This would allow time for the Exhibitor to resolve the issues and obtain the visas required to attend the event in case of visa refusal with genuine queries or other factors, or the Organisers to move the event to another date ad or venue, as the case may be.
The following terms and conditions apply:
The Events Team will refund fees 60 to 90 days after the event in order to allow time for all reports and returns regarding the event to be made. Please note that sometimes it may take longer to process refunds if there are complicated issues to resolve before refunds are made. It is also very important to note that refunds can only be made via the same payment method that it was originally received from for correct accounting purposes.
For accommodation cancellation policies, please refer to the individual hotel policies noted on their Websites. Any amendments to original hotel bookings must be forwarded via email to the Conference office. Verbal changes or cancellations cannot be accepted nor will the hotels accept any changes direct.
Please also note that it is a mandatory requirement that exhibitors read their Emails or check their contact details or address all the time for any notifications sent to them about the event and respond promptly as required in order to avoid any confusion and problems. The IAHCP and their collaborating Organisation cannot be held responsible if the exhibitor refuses or failed to check their messages and respond to them promptly as required.
Approved by the Events Committee Members on 26 August 2014 and Signed on their behalves by:
Dr Sharon Smith
Senior Trustee/Director and Chief Executive Officer
To request a refund contact:
International Association of Health Care
IAHCP Conferences and Events Services
152 City Road
London EC1V 2NS
England, United Kingdom
International Journal of Medicine (IJM):
International Association of Health Care Professionals (IAHCP) Education and
Kemp House, 152 City Road
London EC1V 2NX, UK
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